Privacy policy

Last Updated: 5 May 2025

At EasyCosy™, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from www.easycosy.co (the “Site”)

1. Personal Data We Collect

When you visit the Site or place an order, we may collect the following personal data:

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment details (securely processed)
  • Device information (IP address, browser type, cookies, etc.)

We collect this information to fulfill orders, enhance customer experience, and comply with applicable laws.

2. How We Use Your Data

We use your personal data to:

  • Process your orders and payments
  • Deliver products to your address
  • Communicate with you about your orders or inquiries
  • Prevent fraud and ensure security
  • Provide you with offers, promotions, or updates (if you opt-in)

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Shopify (our e-commerce platform)
  • Payment gateways (e.g., PayTabs, Stripe, PayPal)
  • Courier and logistics services (e.g., Aramex, DHL, Emirates Post)
  • Marketing and analytics tools (e.g., Google Analytics, Meta Ads)

These third parties are required to keep your data secure and use it only as needed.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve your shopping experience, track website performance, and show personalized ads. You can manage cookie preferences through your browser settings.

5. Your Rights (UAE Residents)

Under UAE data protection law, you have the right to:

  • Access your data
  • Request correction or deletion of your data
  • Object to certain processing activities
  • Withdraw consent at any time

To exercise your rights, contact us at contact.easycosy@gmail.com

6. Data Retention

We retain your personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. International Transfers

Your data may be processed outside the UAE (e.g., on Shopify’s servers). We ensure appropriate safeguards are in place to protect your data in compliance with applicable UAE and international laws.

8. Updates to This Policy

We may update this policy to reflect changes to our practices or legal requirements. The updated version will be posted on this page.

9. Contact Us

If you have questions or concerns about this policy or your personal data, contact us at:

Email: contact.easycosy@gmail.com